
About Me
MONACO – LONDON – DUBAI – PARIS – LOS ANGELES

Overseeing some of the most exclusive properties around the world, Luc’s ultimate goal since he embraced the hospitality industry is to consistently uphold the highest standard of service and focus on client satisfaction.
Prior to joining as Vice President of the Al Khozama Group based in Riyadh, Luc held the role of Vice President Europe for the Jumeirah Group based in London with five hotels in operation and two projects in key European cities.
During his career, Luc supervised major renovation projects around the world securing necessary preparations for sale, renovations, openings as the hotel primary advisor and working directly for both private owners and international groups. One major project of successful hotel creation and opening was when Luc joined as the Managing Direction of the Waldorf Astoria Beverly Hills in 2017, leading the iconic brand’s debut on the West Coast California USA. Luc arrived during the construction phase of the hotel and his aim to make it the “the place to be” in Los Angeles once the hotel opened its door.
In 2010, Luc held the role of Managing Director for the Hotel De Crillon in Paris, another key development of his career as Luc secured the necessary preparations for the sale of the hotel to a private owner supervising the closing of the property for a complete renovation program of the hotel scheduled to finish within 4 years.
Luc also served as the Head of Hotels for Capital Construction and Development in London leading the conversion of a Grade 1 listed building in Central London into a 5-star luxury hotel, what we can call an powerful hotel plan that he was to lead working closely with the owners and construction teams, while handling all marketing, finance, design, and future development plans of the space.
Perhaps the most incredible experience and highlight of his hotel career, Luc had the great opportunity to work as the General Manager for Burj Al Arab Dubai back in 2002 in which he elevated the hotel as a premier luxury destination in the affluent city of Dubai which led to the hotel often referred to as the only “7-star hotel in the world”. Luc managed a team of 2000 employees exclusively dedicated to the client experience of the 200 suites that comprised the hotel.
From 1996 to 2003, Luc led the renovations of a renowned London luxury hotel, The Ritz London where his goal was to reposition the hotel as a premier luxury destination in the city.
Lastly but worth to be mention as it is always interesting to know the foundations of a hotel career, Luc began as the General Manager in 1990 for the construction of the Grand Hotel Le Touquet in France and continued the path with leading the renovations another luxury French establishment, the Hotel Mirabeau Monaco in 1993.

Services
LUXURY & DEVELOPMENT
You will see below some of the main areas of expertise that I provide which are divided into 3 main categories, “operations” focused on providing help on operation level, “development” targeted to providing assistance on specific improvements, “project”, providing guidance on a designed hotel plan, creation, renovation.
My service offering is not limited to the below and can be catered to your specific hospitality needs
Operations
Provide active help on operation level which can include physical operational presence, which can vary from impersonating the role of the General Manager for a designed time frame, “fresh eye” hotel inspection by walking through each hotel outlet and identifying areas of improvements. Other areas of action include:
- Role of the General Manager
(on a temporary basis) - Hotel inspection
- Hotel tours with teams
(front of house & back of house) - Hotel deep cleaning
- Guest satisfaction
- Guest evidence experience
- Guest view point
- Guest clarity experience
- Employee view point
- Owner/Operator view point
- Topic discussions
- Hotel analysis
- Global or departmental reporting
- Finance analysis
- Strategic analysis
- Marketing, Sales, Social Media
- Leadership analysis
- Executive, Head of Department, Managers
- Performance/Productivity
- Finance and Quality results
Development
Design training modules to specific teams and assistance in team development
- Focus on management leadership
- Define service excellence
- Create new or review existing standards
- Develop and deploy existing standard
- Review Standards Operating Procedures
- One on One or Group duties and responsibilities
- One on One or Group technical skills
- One on One Mentoring with set objectives
Project
Assist during one or multiples phases of a hospitality project
- Project Review & support
- Brainstorming sessions with stakeholders
- Assist stakeholders on project
- Assist teams in selection and hiring process
- Assist teams during pre-opening phases
- Assist teams during opening phase
- Opening follow-up with the teams